Cancellation & Refund Policy

The scans/tests booked through www.getmescan.com are cancellable within 7 working days from the date of booking.

In case of any inconvenience caused or any reason when the patient/user is not able to take up the ‘healthcare service’*at the scheduled appointment, the patient/user can re-schedule the appointment at least 24 hours prior to the fixed date for any other date within the next 7 days. Last minute cancellations will not be approved. The mentioned time frame holds good for cancellation of appointments as well, failing which the company will not be liable to refund the full amount paid if the cancellation is made later than the approved time. A part of the payment will be restrained with the company.

The payments will be refunded within 7 working days from the date of cancellation. We request you to please keep patience and follow up with the company only in case the refund has not taken place within 7 days from the cancellation date. The transaction charges and taxes may not be refunded.

For more details of the cancellation and refund policy, please contact our executives through care@getmescan.com or through customer support/

"Service provider" - the diagnostic/scan center or sample collection facilitator